Knowledgebase
New to FSX? Or having problems running FSX?
Posted by on 15 June 2016 02:30 PM

The information below covers everything that you will need to know in order to get flying or troubleshoot unexpected issues you might encounter.

1. Watch the video


This video by YouTuber and FSX: SE guru Jordan King will walk you through all of the steps for installing the game, understanding the menus, tailoring your settings and how to access files for advanced configuration. We highly recommend watching it.

https://www.youtube.com/watch?t=2056&v=xgt9BLYc5rY

Don't want to watch the whole video? Just jump to the part you are interested in:

Launching the game and Steam Interface
Freeflight, weather, and airplane optionsMissions and tutorial menu
Pilot Log
Learning Center
Settings Tab - Sound, controls, scenery library, and realism
Display and graphics settings *including before and after*
Accessing your main FSX Steam Files and .CFG files

2. I have encountered an issue


Please check the Microsoft Flight Simulator X: Steam Edition FAQ knowledgebase first. Here you will find answers to the most common questions we get asked about FSX. Click here now to find help, tips, hints and solutions to common problems

It is also worth reading the FSX: SE manuals which are full of useful information. We high recommend that you take a few minutes to do this.

The following manuals are provided in the directory "<drive:>\Program files (x86)\ Steam\SteamApps\Common\FSX\Manuals\English\" on your PC once you have installed the game:

• FSX_Start This is a "Start here" guide
• FSX_QRC Quick Reference Guide
• FSX_man Insider Information
• Fsxx_Man Acceleration Pack guide
• FSX_Multi How to use the multiplayer features

3. I still have an issue. Now what do I do?


A quick and easy way to find information in the Help and Advice Forum. is to search it. You can do this by using the "Search Discussions" box located at the top right of your screen. Can't find it? Look just below where it says "Store Page" in the top right of your screen.

Try using keywords which relate to the help you are looking for. If you wanted help setting up a keyboard for example type "keyboard setup" into the search box.


4. I Have tried all of that but I still need help


If you need some more help please create a Kayako account and submit a ticket. Here you can get in touch with a member of the Dovetail Games team who will work with you to address any issues you need help with. Please note that it may take a few days for us to get back to you depending on how busy our support service is at the time. You can track the status of your support request from your account.