Knowledgebase
I get a "Failed to Create Profile" Error in Train Sim World
Posted by DTG Support (Trains) on 02 July 2018 11:07 AM
The Failed to Create Profile error is typically caused when your Anti-Virus, Anti-Malware, Windows Defender or Bitdefender blocks Train Sim World from creating profile information in your Documents folder.

Train Sim World stores all Game Profile information in your Documents folder and you will need to ensure that Train Sim World has the appropriate permissions set to ensure it is able to do so.

Please check your Anti-Virus, Anti-Malware, Windows Defender or Bitdefender documentation to understand how to add Exceptions.