Knowledgebase
I'm unable to browse the Dovetail Store as the page is behaving strangely
Posted by DTG Support (Trains) on 06 July 2018 03:29 PM

If you find the Dovetail Store begins to behave strangely and is repeatedly refreshing the page, please clear your browser's cookies.

For Google Chrome, to clear your browser cookies, please follow these instructions:

On your computer, open Chrome.

  1. At the top right, click More (it's the three vertical dots below the close window icon).
  2. Click More tools and then Clear browsing data...
  3. At the top, choose a time range. To delete everything, select All time.
  4. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  5. Click Clear data.
For other Web Browsers, please follow the instructions provided for your specific web browser. You can usually search "How do I clear cookies for <insert your browser here>" in your favourite search provider to find detailed instructions for your specific circumstances.

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