Knowledgebase
I get the error message "Unable to load Authentication Library". How do I resolve this?
Posted by on 11 February 2015 11:10 AM

Authentication Library errors are related to outdated video drivers or environment variables which are not properly configured.

More information about updating video drivers can be found at https://support.steampowered.com/kb_article.php?ref=6416-EYDH-0477

To check your environment settings, please follow the steps below:

1. Right-click on My Computer and select Properties.
2. Click on the Advanced tab.
3. Click on the Environment Variables button near the bottom of the window.
4. Scroll through the variables looking for anything that references your Steam installation directory.
5. If you find a reference to Steam, select the variable where it is present and press the Delete button.
6. Click the OK button twice to exit.
7. Restart your computer.


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