Knowledgebase
How do I activate a pre-owned copy of a DTG product?
Posted by on 15 June 2016 10:46 AM

Each copy of of our product comes with a unique single use activation code that, when used, is linked permanently to one specific Steam account.

Therefore, if you have purchased a used copy of the game and the code provided does not work it may be that the game has already been activated and linked to a different Steam account, possibly by the original seller. You must take this matter up with the retailer or original seller as it is impossible to reuse a steam code.


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